7:30 - 8:30 AM Networking
8:30 - 9:30 AM Meeting & Speaker
213 International Circle
Hunt Valley, MD 21030
From Ok, Boomer to Talking To Texters: Dealing with Generational Differences
The American workplace has the widest range of ages in history. Consider how people who remember a period of no TV working next to people who grew up on TV and people who have cut the cord or don’t even watch at TV work together. This shift is one of many that make dealing with different generations a complex, but necessary skill to develop. Bob Graham of Breakthrough Solutions will offer some insights and tips for how to better negotiate these tricky waters.
CEO, Breakthrough Solutions, a unit of Serious Soft Skills LLC
Bob Graham is CEO of Breakthrough Solutions, a Towson-based company that provides coaching, training and speaking services on the power of soft skills to radically improve profits and productivity. Using his training as a journalist, marketer and college teacher, Graham has developed a proprietary blend of soft skills and a SMART Process that enable leaders, managers and employees to better leverage their employees’ unique skills and experiences.
He is co-author of The 55 Soft Skills That Guide Employee And Organizational Success (Mason-West Publishing House, 2018) and he is host of The SMART Leaders Podcast. He has spoken to numerous organizations, including national conferences of the Future Business Leaders of America, the U.S. Information Technology Collegiate Conference and the National Hardwood Lumber Association, as well as to the National Institute of Health, Towson University, Johns Hopkins University and McCormick and Company. He is a graduate of Towson University and American University, with 21 nieces and nephews.